Shipping policy

Shipping Terms for Flora Amazon

Effective Date: November 1st, 2023

Welcome to Flora Amazon! We're excited to have you as a valued customer. Please take a moment to review our shipping terms to ensure a smooth and satisfying shopping experience.

Shipping Destinations: We currently ship products to the USA and Canada.
Shipping Methods: We offer several shipping methods to cater to your needs, including but not limited to Standard Shipping, Expedited Shipping, and International Shipping. The availability of these options may vary depending on your location.

Shipping Timeframes:

  • Standard Shipping: Estimated delivery within 3-5 business days.
  • Expedited Shipping: Estimated delivery within 1-2 business days.
  • International Shipping: Delivery times may vary depending on the destination, with an estimated delivery window of 7-10 days.
Shipping Fees:
  • Standard Shipping: Free within all contiguous States for orders above $100. Product value must equal to or exceed $100 for free shipping. Additional costs may apply to noncontiguous states (Alaska, Hawaii) & Canada. 
  • Expedited Shipping: Additional fees apply, with costs calculated at checkout.
  • International Shipping: Shipping fees will be calculated at checkout based on your location.
Order Processing:
  • Orders are typically processed within 1-2 days after payment confirmation.
  • Shipping times may be affected during high-demand periods and holidays.
Order Tracking:
  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Delivery Address:
  • Please ensure your shipping address is accurate and up to date during the checkout process.
  • We are not responsible for any delivery issues caused by incorrect or incomplete addresses. If a mistake is made, please contact us immediately. 
Customs and Duties (International Orders):
  • Customers are responsible for any customs duties, taxes, or import fees levied by their country's customs authorities.
  • Please check with your local customs office for information regarding these charges.
Delivery Issues:
  • In the event of a lost or damaged shipment, please contact our customer support team at info@floraamazonusa.com within 10 days of receiving the shipping confirmation. We will work with you to resolve the issue promptly.

Returns and Refunds: Please refer to our Return and Refund Policy for detailed information on returning products.

Customer Support: If you have any questions or concerns about your shipment or the shipping terms, please don't hesitate to contact our customer support team at info@floraamazonusa.com

By placing an order with Flora Amazon, you agree to these shipping terms and conditions. We reserve the right to update these terms at any time, so we encourage you to review them periodically.

Thank you for choosing Flora Amazon for your health & beauty needs. We look forward to serving you with the highest quality products and services.